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QUALITY ASSURANCE

Quality Management System
At Metalcraft Engineering, our Quality Management System is the cornerstone of our commitment to excellence. This system coordinates every aspect of our quality assurance efforts, encompassing processes, technology, materials, and methods to ensure we meet and exceed customer and regulatory requirements.

 

Proactive Quality Assurance
We take a proactive approach to quality. Our team works ahead of time to identify and eliminate potential defects in both design and operations. By continuously improving our processes and controls in accordance with international standards and detailed instruction manuals, we ensure superior quality and reliability in every product.

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Continuous Improvement
Our dedication to quality doesn’t stop there. We are committed to constantly enhancing our product quality and service levels. Through regular reviews of our processes and by actively listening to our customers’ needs, we strive to deliver unparalleled value and satisfaction.

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Experience the Metalcraft Engineering difference —where quality meets innovation.

ISO 9001 Compliance
We comply with ISO 9001 standards, which define the requirements for a quality management system, helping us to:

  • Enhance our capability to deliver high-quality products

  • Meet all relevant regulatory and statutory requirements

  • Achieve high levels of customer satisfaction and foster strong relationships

  • Strengthen our quality management systems and promote corporate efficiency

  • At Metalcraft Engineering, our Quality Assurance Plan is designed to deliver excellence at every step, ensuring we consistently meet and exceed customer expectations.

Quality Assurance Plan:

  • Employee Training                                                       

  • In process inspection                                                         

  • Up-to-date quality record standards

  • Strategic quality plan                             

  • Test reports.                                                                             

  • Dedicated design and development department

  • Operation planning                                 

  • Equipment calibration and maintenance                 

  • Visual inspection to ensure visual defect-free products.

ZED - Defect Zero Effect

We are manufacturing goods in such a way that they carry zero defect and that our exported goods are never returned to us. We should manufacture goods with zero effect that they should not have a negative impact on the environment

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The ZED Certification model has been developed for the manufacturing sector.


The Model aligns best practices in an integrated and holistic manner to help the MSMEs adopt systems that would help them embark on the ZED journey while enhancing their competitiveness and sustainability.

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MSMEs can apply for certification at any of the following three levels:

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LEVELS

  • Certification Level 1: BRONZE  (5 Parameters)

  • Certification Level 2: SILVER  (14 Parameters)

  • Certification Level 3: GOLD  (20 Parameters)

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The intent of taking a ZED Pledge is to take a “pre-commitment” or a solemn promise by MSMEs to uphold the values of Zero Defect Zero Effect in their practices and to urge them to move ahead on the journey of ZED.

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We obtained today ZED Leval 1 : BRONZE and applied for ZED Level 2 : SILVER

We are committed to obtain ZED Certification Level 3: GOLD.

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ZED Certification will be assessed on the following parameters, as applicable:

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